MTBCoach Assessment Survey

OVERVIEW

Thank you for entrusting MTBCoach with your coaching and training needs. Here at MTBCoach, we’re constantly working to improve the products and services we offer and the training and coaching we provide. We initiated a survey process  to gather feedback from our most important resource – clients like you. We want to hear about your thoughts, needs, opinions and post-ride musings about how to improve the coaching and training you receive from MTBCoach. Please take a few minutes to complete the following survey.

SURVEY INSTRUCTIONS

This assessment survey asks you to first rate the quality of each specific MTBCoach product or service item based on the following values:

  • Excellent
  • Very Good
  • Good
  • Limited
  • Poor
  • NOT APPLICABLE

In addition, you are asked to prioritize each specific product or service items in terms of its importance to you, from Very Important to Important to Not Important.

 Please provide an importance ranking for each of the product or service items. Your ability to differentiate and rank which items are most important to you will greatly assist us in improving the products and services we provide.

If you have no knowledge concerning a question, please leave it blank. Complete only the questions where you feel you can fairly rate the MTB Coach product or service.

Survey Fields

    Our level of knowledge about current training methods and techniques.

    • Our level of knowledge about current coaching methods and techniques.

    • Our level of understanding of your specific training goals and needs.

    • Our level of understanding of your personal background, experience and approach to training. Not applicable to Pre-Made Training Plans.

    • Effectiveness in developing a Custom Training Plan that meets your specific training goals and needs. Not applicable to Pre-Made Training Plans.

    • Clearness of Training Plan.

    • Training Plan ease of use.

    • Effectiveness of coaching feedback. Not applicable to Pre-Made Training Plans.

    • Effectiveness of our training progress analysis and feedback

    • Appropriateness of frequency of training progress analysis and feedback. Not applicable to Pre-Made Training Plans.

    • How do you rate the results you receive from your Training Plan?

    • Our timeliness in responding to your issues and questions about Training Plans

    • Ease and convenience of working with MTBCoach

    • Appropriateness of our level and frequency of communication to you. Not applicable to Pre-Made Training Plans.

    • Effectiveness of Training Peaks account.

    • Effectiveness of pre-race preparation info. Not applicable to Pre-Made Training Plans.

    • Effectiveness of post-race analysis

    • Effectiveness of workout schedule updates and adjustments.

    • Effectiveness and value of MTBCoach Racing and Training handbook

 

Personal Information (Optional)

 

Verification

 

Thank you for your responses and for taking the time to help us help you. We will be using this information to ensure that we continue to grow and provide you with the type of products and services that meet your needs at the highest levels. In addition, we may be contacting you directly to follow up in more detail on the responses you have provided.

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